Banner System - Frequently Asked Questions

What is Banner Self-Service?

SCT Banner Self-Service is a family of access products designed to enhance end-user access to information on records in Banner Database via the web browse.  SCT Self-Service includes students, employees, faculty and alumni.  Currently, La Sierra University is licensed to use students and employees only.

Banner tutorials are available here.

Banner Account & Login:

• How do I access Banner 7?
• At Banner login prompt, do I have to enter in the ‘Database’ field?
• How do I obtain a Banner account?
• I forgot my Banner password. How do I get in now?
• When I login, I was prompted with this message “Your password has expired”.  What shall I do?
• How do I change my Banner password?
• I want to connect from my home PC. How do I do that?

Banner 7 System Requirements:

• What is the minimum PC hardware requirements for Banner 7?
• Banner 7 screen is too big to fit my monitor screen. Why?
• I am a MAC user. Can I still use Banner 7?
• For MAC using OS X version 10.4.2, fonts are not clear and some characters are missing.  Can these be fixed?

 

Internet Native Banner 7 FAQ:

• What is J2RE?
• What version of J2RE is required to run INB 7?
• How to install INB 7?